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Delivery

1. Overseas orders use registered air parcel/package by Chunghwa Post. or EMS as the delivery method.
    Registered air parcel/package delivery fee: 280 TWD only.
    EMS: depends on the actual weight of the package.
    Please choose any delivery method you want.

2. Orders contain in-stock items and pre-order items shall be delivered after all merchandise restocked. 
    If you like us to ship your order separately, please pay for the second delivery.
    Or place two orders, one for in-stock items and one for pre-orders.

3. Any returning caused by personal reasons (include customs taxes, delayed claiming, address changing without noticing...etc),
    Please pay for the second delivery and the returning fee.
    We sill ship your order ASAP after we receive the payment.

4. Please notice that pre-order merchandise requires 50 to 70 business days to restock.
    Business days DOES NOT include any weekends, holidays or any non-working days.
    Please check our latest notification for the updates. 

5. We are not responsible for any parcels that are lost, delayed or damaged once the parcel has left our warehouse.
    Please understand all international delivery has certain risks before you make any overseas orders.
    If you need the parcel/package to arrive soon, please use EMS as the delivery method and pay for the higher delivery fee. 
    If you need the value declared, please contact us before the closing day and pay the handling fee that requires.

6. Please contact us within 7 business days once you have any questions about your package.