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Return Policy


1. We'll happily accept the exchange of defective merchandise.

No pre-order cancelation is accepted once our opening is overed.
Once the order is confirmed, you agree to all the terms and conditions and include our pre-order schedule.

2. Exchanging products must be new and unused.
We cover defected item's returning shipping fee.
We'll ship out the exchange after we receive the returned ones.

3. please get in touch with us within seven business days after you receive the package if you have any questions.

4. please get in touch with the store first if you are not ordering directly from us whenever you have any questions.

5. All details are listed on each page.
Please be sure that all the descriptions are acceptable to you before making the payment.

6. Handy goods and products more or less contain some handmade traces.
Please be sure you fully understand the situation before making the payment. 

7. If you have any further questions, please get in touch with me by email at this address: sakurainei@gmail.com